RE: This may be posted in the wrong place, but has anyone dealt with Peter Wright at The Ships Chandler - Destin?
Here's the deal. I had engine trouble that led to my console popping up from the deck. I had Peter come over and give me an estimate along with some other cosmetic items that I wanted done. He gave me an estimate of $6,000. I asked him several times to give me a tighter estimate when his guy began to do the work so that I wouldn't get "shocked" if he was off on his initial estimate. I never received another call from him until I called to ask if they had begun work. I asked her to give me a total of the work done so far. The customer service rep said that she would have to total the invoices and would call me back the next day. So she calls the next day and tells me that the total is over $11,000 and she is missing the engine servicing invoice and would have to total that up and get back with me. I was not happy. I voiced my displeasure and she said that she just started and understood my frustration. She said normally that they needed to get an approval signature to begin work, but she didn't know why it was never done.
Anyway, Peter called the next day and told me not to worry that they labor, which totaled over $9,000 was a little high and he'd make an adjustment to that and get back with me. He discounted the deal a total of $1,100 and my final bill was $12,500. An initial estimate of $6,000 total and the labor alone was $8,400. I was none too happy.
I received several emails from Peter 2 weeks later demanding payment or I would incur storage fees. I live about 6 hours from Destin so I told him that it would be another 2 weeks before I could come down and get my boat. He knew where I lived as I explained everything to him from the start. He said that if I paid in full that I could keep my boat there another 2 weeks no problem. I paid in full. His workers assured me that my boat looked brand new.
When I went to pick up my boat on Saturday, Peter was no where to be found. The boat was not in the condition that was described to me. Several items that he said that he would do were not done. Some of the things that he did, thru hull drain that was supposed to be stainless, were not done with the proper materials, the thru hull was plastic.
To top it all off, they bent my brand new roll on trailer. It still functions, but the frame is noticibly bent; I'm not sure that later it may compromise the strength of it.
Anyway, needless to say, I am not happy with that outfit, and I'm ot sure what my next step should be. Legal council? Letters to Contender, Pathfinder and Regulator. I'll probaly start the letter writing campaign first and see where that takes me. Anyone have another suggestion as to what to do? I do not wish them to steal from another person that may not be able to afford it.
Sincerely,
GulfRegulator23:banghead
