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Old 01-07-2019, 12:20 PM   #11
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Hello there,

Can you give this a test using Chrome or Firefox?
Just want to narrow this down and see if it's a browser issue.

Ed
It works on the computer. Doesn't work on the Samsung devices.
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Old 01-07-2019, 04:51 PM   #12
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On your Samsung device, are you using Chrome or Firefox?
Or the default browser?
Also, is your device and apps updated?

Ed
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Old 01-07-2019, 05:30 PM   #13
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I would guess default. I have no idea. Whatever the little internet icon is. Mine's a S9 and it is updated.
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Old 01-08-2019, 11:21 AM   #14
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Can you try clearing your cache and cookies for the site?

Niall
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Old 01-08-2019, 12:22 PM   #15
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Can you try clearing your cache and cookies for the site?

Niall
Done. But no change. Attempted to post a pic here and same err msg...
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Old 01-08-2019, 09:11 PM   #16
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Can you try clearing your cache and cookies for the site?

Niall
I've done this already using Chrome. Should I do it again?
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Old 01-10-2019, 11:47 AM   #17
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Quote:
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I would guess default. I have no idea. Whatever the little internet icon is. Mine's a S9 and it is updated.
Can you give this a test on Chrome?

Quote:
Originally Posted by Desert Eagle View Post
Done. But no change. Attempted to post a pic here and same err msg...
As for your device, are you on Android or iOS?
If you're on iOS, are you using live photos?

Ed
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