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Old 05-17-2015, 01:10 PM   #1
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Default BGE grill top issues

A few weeks ago a bought the BGE grill top to get the grill marks I've been looking for. I got them, but now the grill top is cracking. First in one spot and now another. The other crack is in the Middel of the grill. What's the deal? This grill top was made by the BGE and it's not the knock off version.
I'm not to sure on what to do. Any ideas?
Thx.
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Old 05-17-2015, 01:21 PM   #2
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Another pix.
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Old 05-17-2015, 01:23 PM   #3
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As I took a pix of the middle crack I noticed the start of another crack.
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Old 05-17-2015, 01:26 PM   #4
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That looks like a default in the casting. I'd be taking that one back. Shouldn't have a problem like that!
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Old 05-17-2015, 01:49 PM   #5
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What he said, take it back and let them replace it.
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Old 05-17-2015, 07:04 PM   #6
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It's BGE, should be covered under warranty.....
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Old 05-17-2015, 09:29 PM   #7
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Take it back
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Old 05-17-2015, 09:41 PM   #8
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BGE will support their product. Just go to where you bought, or maybe send an informative email to a corporate email address. That's an easy replacement to satisfy a new customer. Just make sure they know how new it is.
Easy fix. Just take back.
Tell BGE you want a t-shirt for your your troubles from a defective product. You'll get the shirt if you ask. It's free advertisement
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Old 05-17-2015, 10:09 PM   #9
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thats a $700 cooker?
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Old 05-17-2015, 10:51 PM   #10
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Mine did the same thing
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