Anyone ever ordered a Kayak from Amazon - Pensacola Fishing Forum

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Old 08-26-2014, 09:21 PM   #1
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Default Anyone ever ordered a Kayak from Amazon

Looking at ordering a Kayak from Amazon since they have the best price and there is no Malibu dealers near me. I have "heard" a few horror stories about orders never being filled, and poor shipping. Hoping maybe someone has ordered one through them b4 and can report on it.
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Old 08-26-2014, 09:46 PM   #2
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I would not hesitate to order from Amazon, particularly if using a credit card, but I say that without ever having ordered a kayak. Read the fine print and make sure there is no restocking fee if it's not coming directly from Amazon in case you have to return it. Put the purchase on a credit card so that, as a last resort, you can explain the situation to the credit card company and ask them to issue a chargeback. At least those are my thoughts....
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Old 08-27-2014, 04:39 PM   #3
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Wife ordered a Riot last year with no issues. I too trust Amazon and their customer service. Bought a cell phone charging adapter a couple months ago that melted to my phone. I have insurance but a $150 deductible. Couldn't get the seller to respond and filed an A to Z claim. 2 weeks later Amazon paid for the damaged phone themselves and took up the issue directly with the 3rd party vendor.
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Old 08-27-2014, 06:21 PM   #4
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I would feel 100% comfortable ordering from Amazon. I have never heard a first-hand complaint about their customer service.
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Old 08-28-2014, 07:09 PM   #5
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I have a buddy who ordered his kayak thru Amazon and everything was delivered in perfect condition.
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