Tire shop BS ? - Page 5 - Pensacola Fishing Forum

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Old 06-29-2012, 04:40 PM   #41
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Quote:
Originally Posted by Seanpcola View Post
Nahh, wouldn't have been my dad unless it happened this week, Sounded like him though.

Tire shop BS. Lots of that going on. Back in '95 I purchased, brand new from Pete Moore, a Chevy Lumina APV van. About two months after I picked it up I went to a Big Ten for a flat repair. I was in a hurry and couldn't make it to the dealer. I'm in the waiting room and the tech asks me to come out and look at something. He has my car on the lift and shows me an oil streak running down the LR shock. Tells me my shocks are bad and I need the two in the rear replaced and probably the struts up front. Car had at most 1K miles, tops! He goes on to explain that Monroe has a special going on at the time and he can hook me up. I tell him that the car is two months old, hasn't even rolled over to triple digits yet and if the shocks are bad then that's GMs problem (warranty) and not mine. A-hole gets belligerent and tells me shocks are never covered under a warranty. I then notice he has a pump oil can sitting on his tool box. I grabbed it, squirted some on my finger, compared it to what was on the shock and then I got noisy.
Wonder how many times that had worked for him?
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Old 06-29-2012, 05:10 PM   #42
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I run the fixed ops at two Ford stores here in North Texas, we compete against shops like that all the time. We also will not hire a tech that has ever been paid on parts and labor. In the aftermarket like a Midas for instance they typically set their guys up on commision and add bonuses for up sells. It puts them in a postion of greed especially during busy times. Both of our shops are open view, the customer can watch whats going on and we always save them the old parts. On tires its true, we have to file the DOT numbers on every tire we sell and we render all used tires useless to keep the "pickers" out of our scrap tire holding area. There is much less true rubber in tires these days and more synthetic , it just doesnt hold up like it used to. The best shops (non dealer to use) to be honest are the ones that are owned and ran by former dealer techs or managers. We get customer service and value pounded into us by Ford , training and product knowledge as well. I know in our business there are plenty of bad eggs as well.
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