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|06-06-2019, 10:27 AM||#1|
Join Date: Dec 2015
Great customer service
Recently I discovered that a 4 foot Johnson level that I owned for 20+ years had some of the vials cracked and lost their contents. I called Johnson Levels to see about purchasing new vials and I was told since my level is no longer in production they will send me a new replacement level free of charge. Also the tools are made in the USA.
Kudos to Johnson Level Company. If you are in the market for a level might as well go made in the USA and with a company that backs their products.
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|06-06-2019, 12:18 PM||#2|
Join Date: Aug 2008
Had a very similar experience with Weather Tech. Somehow a wind deflector came off the rear window of our car. I sent Weather Tech an email aking whether I could buy a single replacement wind deflector. Got a return email asking for the specifics about my purchase. I responded and got another email from Weather Tech saying that they were going to replace the deflector under warranty. Several days later I received a FEDEX with both the rear window deflectors.
Great service from an American company. I've got Weather Tech stuff on both my vehicles and if I get another vehicle it is going to get Weather Tech stuff again!
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