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Old 05-18-2011, 10:55 PM   #1
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I will never ever ever ever ever ever ever ever plan to give them business again. Ever ever ever ever. They are rude s.o.b's I'm going to have that receptionists job before the weekend!
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Old 05-18-2011, 11:00 PM   #2
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Why do you want to be a receptionist at a hospital?
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Old 05-18-2011, 11:07 PM   #3
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Haha
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Old 05-19-2011, 12:24 AM   #4
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I'm very sorry about your bad experience. However, you may want to consider that the receptionist may be a butt, may have a husband dying of cancer, may just be having hormone issues. Also, the hospital has hundreds of great people. Too bad 1 person screws it all up for everyone. Hope you can work it out.
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Old 05-19-2011, 12:37 AM   #5
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I hope it works out...

A couple years ago my 80 year old mother visiting from Newport News, Va went there in an ambulance suffering from pain and shortness of breath. They treated her like a Queen. (It was Scabies).

She still speaks highly of her treatment there.

Not judging, just adding information.
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Old 05-19-2011, 12:51 AM   #6
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I had nuttin' but praise for everone we dealt with from the surgeons and other doctors on down to the lowliest ranking room cleaning staff.

I was there for 12 days 11 nights staying with my, then, 18 year old daughter. Wife's work schedule and excessive travel expenses required I stay there the entire time and my wife made a couple trips during the time.

Except that I never got the elusive hide-a-bed and slept in a recliner covered in the skin of a now extinct Naugha. I knew immediately it was from the Naugha period when I saw the cracks appearing.

Brent
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Old 05-19-2011, 12:13 PM   #7
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I have a lot of experience with the local hospitals and Baptist is the best in my opinion. You can't blame the whole hospital for the receptionists attitude. I guarantee if you talk to her boss she will either be gone or in a better mood. Baptist is A+
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Old 05-19-2011, 01:36 PM   #8
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Sorry to here about your experience, but receptionist and everyone else can have bad day. I would kindly call and speak to her boss. Her boss would love to hear from u. As far as Baptist nothing but the best in my opinion. My wife spent 2 weeks in Baptist GB recently and they treated her great. From the surgeon, the doc, the nurses and the volunteers were all oustanding.
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Old 05-19-2011, 02:05 PM   #9
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Quote:
Originally Posted by Bullshark View Post
I will never ever ever ever ever ever ever ever plan to give them business again. Ever ever ever ever. They are rude s.o.b's I'm going to have that receptionists job before the weekend!
If your refering to the receptionist people at the front entrance of the hospital most of those people are volunteers. Baptist has been a benchmark hospial system for years. Thier reputation has earned them
numerous national awards. They simply need to informed of the situation.
they have an entire department devoted to quality service issues. I was treated for cancer there and was treated like a human being not like a patient. Best damn hospital in this area and one of the largest employers in this area.
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Old 05-19-2011, 02:22 PM   #10
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Bullshark your call maybe the call they are waiting for in order to get rid of this receptionist. It maybe that she has prior coachings on file about being rude and your call maybe the call that gets rid of her. Most companies have some sort of a three strikes your outta here policy. You maybe pitching that third strike if you call. But again BH is a great hosptial
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