Capt. Jon Pinney

From the BBB website on that company. Just FYI

BBB processed a total of 3 complaints about this company in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 2 were closed in the last year.

<TABLE class=insideContent><TBODY><TR><TD colSpan=4><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup523', event);" style="CURSOR: help" &#111;nmouseout="showhidedefinition('popup523', event);"><U>Contract Issues</U></TD></TR><TR><TD width=25> </TD><TD colSpan=3><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup437', event);" style="CURSOR: help" &#111;nmouseout="showhidedefinition('popup437', event);">Administratively Closed</TD></TR><TR><TD width=25> </TD><TD> </TD><TD vAlign=top noWrap align=right>1 - </TD><TD>BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.</TD></TR><TR><TD colSpan=4> </TD></TR><TR><TD colSpan=4><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup590', event);" &#111;nmouseout="showhidedefinition('popup590', event);"><U>Repair Issues</U></TD></TR><TR><TD width=25> </TD><TD colSpan=3><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup721', event);" style="CURSOR: help" &#111;nmouseout="showhidedefinition('popup721', event);">Administratively Closed</TD></TR><TR><TD width=25> </TD><TD> </TD><TD vAlign=top noWrap align=right>1 - </TD><TD>BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.</TD></TR><TR><TD colSpan=4> </TD></TR><TR><TD colSpan=4><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup132', event);" &#111;nmouseout="showhidedefinition('popup132', event);"><U>Service Issues</U></TD></TR><TR><TD width=25> </TD><TD colSpan=3><SPAN &#111;nmouseover="this.style.cursor='help'; showhidedefinition('popup578', event);" &#111;nmouseout="showhidedefinition('popup578', event);">Unresolved</TD></TR><TR><TD width=25> </TD><TD> </TD><TD vAlign=top noWrap align=right>1 - </TD><TD>Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process</TD></TR></TBODY></TABLE>